-+What types of uChoose Cards are available?
There are 2 uChoose card types:
- uChoose Gift Card – our standard design card which is ready to load and go!
- uChoose Fully Branded Gift Card – which can be customised* with your logo and image. *Card design subject to Visa approval
-+In what way can our business use uChoose Cards?
uChoose gift cards are simple to purchase and manage so can be used to meet many business needs: internal sales incentives, staff recognition and milestone awards, one-off expense cards, corporate gifts, promotions and giveaways, thank you gifts, promotions, conferences and events, cash backs and so much more!
-+How do I purchase a uChoose Card?
Simply order over the phone on 1800 045 669 or email at firstname.lastname@example.org
. Our friendly customer service team will be able to fulfil your order.
-+What details do you need for me to purchase?
To purchase your uChoose git cards we will need your company details including ABN, shipping address, along with the quantity and values of uChoose Gift Cards required. If you are after your own branded uChoose Gift Card, our customer service team will help run you through the order details.
-+Is there a Minimum Card Order Quantity?
There is no minimum card order with uChoose for either the uChoose Gift Card or Fully Branded Gift Cards.
-+uChoose cards come in set denominations from $10 to $1,000.
uChoose cards currently come in set denominations of $25, $50, $100, $250 and $500
-+What are the Shipping Costs?
All uChoose gift cards are bulk shipped to a single address for your own distribution. Shipping costs are variable based on the order size and destination of your order. We will quote the shipping costs at the time of order.
-+How much Lead Time is required?
uChoose Gift Card - Delivered to you within 7-10 working days after clearance of fund payment.
uChoose Fully Branded Gift Card - Allow 4-6 weeks for card design setup and visa approval. Once your branded card setup is complete, orders will be delivered to you within 7-10 working days after clearance of fund payment.
-+How are Cards Activated?
Once you have received your order of uChoose gift cards, call us on 1800 045 669 to confirm they have arrived and we will activate all your cards. We cannot activate individual cards. Once you call, all cards in that order will be activated within 24 hours and ready to use.
-+Can Additional Funds be added to my uChoose card?
uChoose Cards cannot be re-loaded once value has been loaded, or the balance has been used.
-+What Should I do if my uChoose card is Lost, Stolen or Damaged?
Like all payment gift cards, the uChoose Card should be safeguarded, treated like cash. This card cannot be replaced if it is lost or stolen.
-+Who Can Use the Card?
The uChoose gift card can be given to anyone: staff or customers of any age. The usage of the uChoose gift card is the same as any store gift card. We don’t need any check of who you are awarding. You choose the reason for awarding.
-+Where & How can I use the card?
The uChoose can be used wherever Visa card is accepted, including online at over 24 million merchants worldwide. Whether you are purchasing high street fashion, electrical products, garden products, flowers, petrol (inside the service station), sports tickets, movie tickets, travel, furniture, jewellery, something for the kids or something special for yourself – you can see the options are endless – these cards definitely give you the freedom of choice!
-+Does the Card have an Expiry Date?
Yes, uChoose Gift Cards expire 12 months from the date of purchase. The expiry month is printed on the front of the card. Cards will expire at the end of the month shown. Once this date has been reached a cardholder will not be able to use the card and any remaining balance will be forfeited.
-+Does the uChoose gift card have any card fees?
If the uChoose gift card has an available balance, a maintenance fee of $2.50 will be deducted from the card balance from the 4th month until the expiry of the gift card. Other fees apply and can be found in the Cardholder Terms and Conditions.
-+What Happens if there are still Funds on the Card when it Expires?
We cannot extend the expiry date of your Card. Once the Card is expired any remaining funds are forfeited and the card cannot be accessed.
-+How can a cardholder check how much money is left on my Card?
All cardholders can check their card balance by either calling the IVR support line (charges apply) or visiting the uChoose cardholder website found either on the back of the card or within the card pack (free of charge).
-+How Secure is the Card?
Like all gift cards, the uChoose Gift Card should be safeguarded and treated like cash. This card cannot be replaced if it is lost or stolen.
-+What happens with the uChoose Card once it has been finished with?
When the cardholder has finished with the uChoose gift card they can cut it in half and discard it. They do not need to mail the fully spent Card back to us or advise us that you have done this. No additional fees will be charged to you. All fees only ever come off the balance on the card.