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How do you use a uChoose Prepaid Visa Gift card?
uChoose Prepaid Visa cards are used as you would a debit or credit card. Cardholders select credit at the checkout and use the pin provided in the card pack, the card can be used multiple times until the balance is exhausted. Card use instructions are included in the card packaging.
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Where can a uChoose Prepaid Visa Gift card be used?
A uChoose Prepaid Visa Gift card can be used wherever Visa card is accepted, including online at over 24 million merchants worldwide. Whether you are purchasing high street fashion, electrical products, garden products, event tickets, something for the kids or something special for yourself – you can see the options are endless – these cards definitely give you the freedom of choice!
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What values do uChoose Visa Prepaid cards come in?
uChoose Prepaid Visa cards can be ordered in any whole dollar amount from $10 to $1,000.
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Who can a uChoose Gift Card be given to?
A uChoose Prepaid Visa gift card can be given to anyone, but usually given to staff or customers for the purposes of rewards and incentives.
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How are uChoose Visa Prepaid cards activated?
Once you have received your order of uChoose gift cards, log back into your online account and request that your order be activated via the order details page. We cannot activate individual cards. Once you request an order activation, all cards in that order will be activated within 24 hours and ready to use.
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What are the Shipping Costs?
All uChoose Visa Prepaid gift cards are bulk shipped to a single address for your own distribution. Shipping costs start at $10.95 but are variable based on the order size. The total shipping cost will be displayed in the order summary once cards have been added to your cart.
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Is there a Minimum Card Order Quantity?
There is no minimum card order for uChoose Visa Prepaid cards. This is the case for both our standard pre-set card designs and your Fully Branded Visa Prepaid Gift Cards.
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How do I purchase a uChoose Visa Prepaid Card?
All orders are placed online. Simply press the “buy now” button at the top of this page to begin your order.
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What payment methods do you offer?
Upon checkout you can pay by credit card or you can request an invoice for a bank transfer payment. Orders are only processed once payment has been received.
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What are the delivery times?
Card orders take 7-10 business days to be created and shipped to you. Card orders are sent by express post and most of 7-10 business days is taken up by card creation. Due to the nature of Prepaid Visa cards, we cannot keep stock of ready made cards, each card order is created once we receive your order. We are unlikely to be able to accommodate rush orders due to the time if takes to create cards. Please keep this in mind when your require cards to be delivered by a specific date.
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What details do you require for a uChoose Visa Prepaid card order?
uChoose Visa Prepaid cards can only be supplied to businesses. Along with the quantity and values of uChoose Visa Prepaid Gift Cards required, we will need your company details including ABN, shipping address and company name that matches your ABN. We also only accept orders from accounts with corporate email address. This means that orders placed using a Hotmail, gmail, yahoo, ect email address will be rejected.
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Do you have Christmas Designs?
Yes! In October each year we add a number of Christmas themed cards.
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How do I order branded uChoose Visa Prepaid cards?
uChoose Visa Gift cards can be fully branded with your logo and a design of your choosing (Card design is subject to Visa approval). We can create a card design for you or you can provide us with a card design to use.
It takes 4-6 weeks to setup a fully branded card design and a setup fee applies.
If you are after your own branded uChoose Prepaid Visa Gift Card, please contact our customer service team at info@uchoosegiftcard.com.au so that they can assist you in creating your branded card.
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Do uChoose Visa Prepaid Cards have an Expiry Date?
Yes, uChoose Gift Cards expire 12 months from the date of purchase. The expiry month is printed on the front of the card. Cards will expire at the end of the month shown. Once this date has been reached a cardholder will not be able to use the card and any remaining balance will be forfeited.
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What Happens if there are still Funds on the uChoose Visa Prepaid Card when it Expires?
We cannot extend the expiry date of a uChoose Prepaid Visa Card. Once the Card has expired any remaining funds are forfeited and the card cannot be accessed.
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Are there any fees charges to uChoose Visa Gift cards?
For the first four months after you purchase a uChoose prepaid Visa card there are no fees charged to the card. However, if there are still funds remaining on the card after four months, a $2.50 maintenance fee will be charged to the card each month until the card expiry date.
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What happens once all the funds have been spent?
When the cardholder has finished with the uChoose Prepaid Visa gift card they can cut it in half and discard it. They do not need to mail the fully spent Card back to us or advise us that you have done this. No additional fees will be charged to you or the cardholder. All fees only ever come off the balance on the card.
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How can a cardholder check how much money is left on their uChoose Visa gift card?
All cardholders can check their card balance for free by visiting the uChoose cardholder website found either on the back of the card or within the card pack. Cardholders can also call the IVR support line found on the back of their card (charges apply).
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What Should I do if my uChoose card is Lost, Stolen or Damaged?
Treat your card like cash. Like all gift cards, the card cannot be replaced if it is lost or stolen.
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Can Additional Funds be added to my uChoose card?
No, uChoose Visa Prepaid Gift Cards cannot be re-loaded. Once the card has been created with a set value, the card value can be spent and the card disposed of. This card cannot be topped up with additional funds.
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Is uChoose available in New Zealand?
While we can't deliver uChoose to New Zealand. Good news! You can buy corporate Visa gift cards for New Zealand employees and customers via our iChoose Gift card store. iChoose gift cards offer the same choice of loading any value, buy online with credit card or invoice, bulk order and activation. They can even offer branded card options with the cheapest card options in the Kiwi market.